Chapter 56 · Account, Plans, and Privacy
Account Settings and Passwords
Everything about you, as opposed to your writing, lives on one page. This chapter walks through it: the name printed on your title pages, your password, the devices you are signed in on, and the optional second lock on the door. It ends with the screens people meet when sign-in goes wrong, and what each one wants from you.
The Account page
Click Account in the bar along the top of any page while you are signed in. The line under the heading shows your email address, your plan, and how many checks you have used this month; Plans and Allowances explains that counter. Below it the page runs in this order:
| Section | What it is for |
|---|---|
| Your name | The name on a compiled title page |
| Change password | A new password, if you know the current one |
| Connected storage | Dropbox and Google Drive, covered in Connecting Dropbox and Connecting Google Drive |
| MCP access (for AI agents) | Keys for your own AI agent |
| Sessions | Signing out of every device at once |
| Two-step sign-in | A code from your phone after your password |
| Your data and Delete account | Taking everything with you, or closing the account |
A founding beta member also sees a card at the top with their number, the badge, and the choice to appear on the public founders page. A paid plan adds a Billing section when billing is switched on.
Your name
Type the name you want on the front of your work into Name and press
Save name. Storskarvia prints it on the title page when you
compile a manuscript. It takes up to 120 characters and
tidies stray spaces, so Margaret Atwood is stored as Margaret Atwood.
Leave the box empty and save, and the page says Name cleared. With no name set,
Storskarvia uses whatever comes before the @ in your email address. The grey text in the
empty box shows you exactly what that will be.
Changing your password
- Under Change password, type your Current password.
- Type a New password of at least 8 characters.
- Press Change password.
The page answers Password changed. and three things happen. You stay signed in on this device. Every other device signed in to your account is signed out. Storskarvia emails you to say the password changed, so if that email ever arrives when you did not change it, someone else did, and the next section is your way back in.
Two refusals are possible. Your current password didn't match. means the first box was wrong, and nothing changed. New password needs at least 8 characters. means the second was too short.
When you have forgotten it
Click Forgot your password? under the sign-in form, or Reset by email under the password form on the Account page, to reach Reset your password. Enter your email and press Send reset link. The page always says a link is on its way if an account exists for that address. It says the same thing for an address with no account, on purpose, so the page cannot be used to find out who writes here.
The link in the email lasts one hour and works once. Open it, type a new password on Choose a new password, and press Set new password. Press it once: the button changes to Setting your password… while it works. As with a change from the Account page, every other device is signed out and you get an email confirming it. If two-step sign-in is on, a reset still asks for your code afterwards. A forgotten password is not a way around the phone.
If the link refuses you, the message tells you which problem you have:
| You see | What happened | What to do |
|---|---|---|
| That reset link is invalid or expired. | More than an hour has passed, or the link was copied incompletely | Request a new one on the same page |
| That link no longer works: the password on this account has changed since the link was sent. | The link was already used, or the password was changed another way | If it was you, sign in with the new password. If not, request a fresh link and change it again |
No email? Check spam, then confirm you typed the address you signed up with. Asking for many links in a short time is limited, so if the page stops accepting requests, wait an hour.
Sessions and signing out everywhere
Signing in keeps you signed in on that browser while you keep using it. A browser you leave alone for 7 days is signed out. A browser you use every day is still asked for your password 14 days after you signed in. A laptop left in a café stops being a way into your manuscripts after a week of silence, and after two weeks at most.
If you signed in on a shared computer, or a device has gone missing, press Sign out everywhere under Sessions. Every browser on your account is signed out, including the one you are using, and you land on the sign-in page. Changing your password does the same for every device except the one you changed it on.
Two-step sign-in
Two-step sign-in is optional. With it on, signing in asks for a six-digit code from an app on your phone after your password, so a leaked password alone cannot open your work.
- Under Two-step sign-in, press Set up two-step sign-in.
- Scan the QR code with an authenticator app (1Password, Bitwarden, Aegis, Google Authenticator and Authy all work), or type the Key shown beneath it into the app by hand.
- Type the code the app shows into Six-digit code and press Turn on two-step sign-in.
The page then shows ten recovery codes, each shaped like
abcde-fghjk. They appear only this once. Copy them somewhere that is not your phone: a
password manager, or paper in a drawer. Each one gets you in once if the phone is gone. Changed your
mind half way? Cancel setup leaves two-step sign-in off.
Once it is on, the section counts your unused recovery codes. To replace them all, type a current code and press Generate new recovery codes; the old set stops working. To switch it off, open Turn two-step sign-in off and give both your password and a code. A stolen session cannot remove the lock without both.
At sign-in, after your password, the Two-step sign-in page asks for a Code. A recovery code goes in the same box. You have five minutes on that page; after that you are sent back to enter your password again.
Your email address
The Account page has no field for changing your email address, and this manual will not pretend otherwise. If you need it changed, write to us through the support page from the address on the account.
A new account is asked to confirm its address. The confirmation link lasts 24 hours. If it has expired, the studio shows a Resend link button until the address is confirmed.
When sign-in will not let you in
| You see | What it means |
|---|---|
| That email and password don't match. | One of the two is wrong. Storskarvia does not say which, for the same reason the reset page does not. |
| Too many sign-in attempts. | Too many failures from your connection or against your account. Wait a few minutes, or reset the password. |
| That code did not match. | Codes change every 30 seconds. Check that the phone's clock is set automatically. A code that has just been used will not work twice, so wait for the next one. |
| Too many codes tried. | Wait a few minutes and sign in again from the start. |
Lost both the phone and every recovery code? The two-step page tells you where to write. Send it from the address on the account and the team will verify you another way. It takes longer than a code, which is the point of having one.
What Storskarvia holds about you, and what it sends anywhere, is in Your Data and Your Privacy.
Updated 2026-10-02 · Full contents · Something wrong or missing?